Privacy policy

Effective Date: January 21, 2025


Honey Hearted Earth ("Company," "we," "our," or "us"), owned by Kristie Bowdler, also known as Kristie Bee, operates the website honeyheartedearth.com ("Website"). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information. By using the Website, you agree to the practices described in this policy.


1. Information We Collect


We may collect the following types of information:


  • Personal Contact Information: When you make a purchase, sign up for our newsletter, or fill out a form, we collect information such as your name, email address, mailing address, shipping address, billing address, phone number, and payment details.

  • Non-Personal Information: This includes information automatically collected when you interact with the Website, such as your IP address, browser type, and browsing behavior.

  • Account Information: This includes your username, password, security questions, and other information used for account security purposes.

  • Customer Support Information: This includes the information you choose to include in communications with us..


2. How We Use Your Information


The information we collect is used for the following purposes:


  • To process transactions and fulfill orders.

  • To send marketing emails, including product updates, promotions, and other relevant communications.

  • To send email reminders, such as refill notifications for your water filter cartridges.

  • To improve our Website and customer experience.

  • To comply with legal obligations.

  • To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.


3. Marketing Communications


By providing your email address, you consent to receive marketing communications from Honey Hearted Earth. You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any of our emails. Please note that transactional emails related to your purchases will still be sent as necessary.


4. Sharing Your Information


We do not sell, rent, or trade your personal information. We may share your information with third parties in the following circumstances:


  • Service Providers: Trusted third-party vendors that assist us in operating our Website, processing payments, and delivering services.

  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.


5. Data Security


We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage can be guaranteed to be 100% secure. Use the Website at your own risk.


6. Cookies and Tracking Technologies


We use cookies and similar tracking technologies to enhance your browsing experience and analyze Website performance. You can modify your browser settings to reject cookies, but some features of the Website may not function properly. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.


Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/.


7. Your Rights


Depending on your location, you may have the following rights regarding your personal information:


  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Restrict or object to data processing.

  • File a complaint with a data protection authority.


We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.


To exercise your rights, please contact us at honeyheartedearth@gmail.com.


8. Changes to This Policy


We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with the "Effective Date" updated. Continued use of the Website after changes are posted constitutes your acceptance of the revised policy.


9. Contact Information


For questions or concerns about this Privacy Policy, please contact us at:


Honey Hearted Earth

3911 Alicia Drive, San Diego, CA, 92107, US


Email: honeyheartedearth@gmail.com


Thank you for trusting Honey Hearted Earth with your personal information. We are committed to protecting your privacy.