Effective Date: January 21, 2025

 

Welcome to Honey Hearted Earth! These Terms of Use ("Terms") govern your access to and use of the website located at honeyheartedearth.com ("Website"), operated by Honey Hearted Earth ("Company," "we," "our," or "us"), owned by Kristie Bowdler, also known as Kristie Bee. By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using the Website.

1. Purchases and Marketing Communications

When you make a purchase on honeyheartedearth.com or enter your email address into any form on our Website, you consent to:

• Receiving marketing emails from Honey Hearted Earth, including updates about products, promotions, and other relevant communications.

• Receiving email reminders, such as refill notifications for your water filter cartridges or other similar reminders related to your purchases.

You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in any of our emails. Please note that transactional emails related to your orders will still be sent as necessary.

2. Returns and Refunds

We offer a 30-day money-back guarantee for all eligible purchases made through honeyheartedearth.com. To initiate a return, please contact us at honeyheartedearth@gmail.com within 30 days of receiving your order.

• Returned items must be in their original condition and packaging to qualify for a refund.

• A transaction fee (up to 5%) will be deducted from the refund amount to cover processing costs.

• Shipping costs are non-refundable, and you are responsible for the return shipping fees.

We reserve the right to deny a refund if the returned item does not meet these conditions.

3. Website Use

By using our Website, you agree to:

• Use the Website for lawful purposes only.

• Avoid engaging in any activity that could harm, disrupt, or interfere with the functionality of the Website.

• Not copy, reproduce, distribute, or exploit any part of the Website content without prior written consent from Honey Hearted Earth.

4. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Honey Hearted Earth or its licensors and is protected by applicable intellectual property laws. Unauthorized use of this content is strictly prohibited.

5. Disclaimer of Liability

Honey Hearted Earth provides the Website and its content on an "as is" and "as available" basis. We make no warranties or representations, express or implied, about the Website's completeness, reliability, or suitability for any purpose. To the fullest extent permitted by law, Honey Hearted Earth disclaims all liability for any damages resulting from your use of the Website.

6. Changes to the Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Terms will be posted on this page with the "Effective Date" updated. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

7. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Honey Hearted Earth

3911 Alicia Drive, San Diego, CA, 92107, US

Email: honeyheartedearth@gmail.com

Thank you for choosing Honey Hearted Earth! We appreciate your support and look forward to serving you.